get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
Browse Software
Loading...
TeamViewer logo

TeamViewer

  Add to Compare

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Channel.me logo
Visit Website

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FixMe.IT logo
Remote Access Software

4.8 425 user ratings

Visit Website

Overview

Description Channel.me software is a Co-browsing platform used to support visitors on your website. The software supports Live Chat solution works on mobile, tablet, and desktop. Assist visitors remotely to scale to your needs as demand increases. Small, Medium and Large companies make use of the software. Read more FixMe.IT remote desktop solution enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, they utilize the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for the users. With FixMe.IT, support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    73%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    75%

Features

Total Features
5 Features
6 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 2 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    Not Available
    4.8/5 425 user ratings
    Rating Distribution
    Not Available
    • Excellent

      80.7%
    • Very Good

      18.1%
    • Average

      0.7%
    • Poor

      0%
    • Terrible

      0.5%
    User Sentiments
      Not Available

      Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access

      Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes

    Review Summary
    Not Available

    FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved.

      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $25.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Channel.me Custom

    FixMe.IT $25.00 $30.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Have Questions? We can help!

    Get personalized recommendations from our experts on call

    Call Me

    Trusted by more than 5 Million users across the globe.

    Thank you for the enquiry. One of our software analysts will contact you soon.

    Screenshots & Videos

    Screenshots Channel.me : Co-Browisng screenshot
    + 2 More
    Not Available
    Videos Not Available Video Thumbnail

    Vendor information

    Company Details Located in: Amsterdam, The Netherlands Located in: Toronto, Canada Founded in: 2007
    Contact Details

    +31 20 68 16 734

    https://channel.me/

    +1 617-934-2771

    https://www.techinline.com/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed