SightMill vs SurveyRock in April 2026

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SightMill

Survey/ User Feedback Software

4.8 6 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyRock

Survey/ User Feedback Software

4.5 80 user ratings

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Overview

Description

SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections. Read more

SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others. Read more

Pricing Options

Free Trial Available
Starts at $25.00.

Free Trial Not Available
Starts at $13.00. Offers Free-forever plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

72%
Momentum

62%
Popularity

70%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

73%
Momentum

61%
Popularity

75%

Features

Total Features	7 Features	12 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 6 user ratings	4.5/5 80 user ratings
Rating Distribution	Excellent 83.3% Very Good 16.7% Average 0% Poor 0% Terrible 0%	Excellent 61.3% Very Good 33.8% Average 3.8% Poor 0% Terrible 1.3%
User Sentiments	Not Available	User-Friendly Interface, Variety of Question Types, Customizable Templates, Multilingual Support Limited Integration Options, Limited Customization of Reports, Limited Features in Free Plan, Mobile Responsiveness
Review Summary	Not Available	SurveyRock users praise its user-friendly interface, customizable surveys, and robust reporting capabilities. They appreciate the drag-and-drop survey builder, which allows for easy creation of complex surveys. Additionally, users find the ability to personalize surveys with custom branding and themes to be a valuable feature. SurveyRock's reporting functionality is also highly regarded, with users highlighting the ability to generate detailed reports and analyze data in various formats. However, some users have reported occasional technical glitches and limited customer support options.
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Pricing

Pricing Options	Free Trial Available Starts at $25.00.	Free Trial Not Available Starts at $13.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Primer $25.00 $25.00 per month Starter $49.00 $49.00 per month Growth $99.00 $99.00 per month Professional $199.00 $199.00 per month	Basic Free Premium $13.00 $15.00 per month Business $17.00 $20.00 per user / month Enterprise $42.00 $50.00 per user / month
	View Detailed Pricing	View Detailed Pricing

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Alternatives

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	View All SightMill Alternatives	View All SurveyRock Alternatives