Tidio Chat vs Subiz in April 2026

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tidio Chat

Live Chat Software

4.7 215 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Subiz

Live Chat Software

5 11 user ratings

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Overview

Description	Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features. Read more	Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed. Read more
Pricing Options	Free Trial Not Available Starts at $12.50. Offers Free-forever plan.	Free Trial Available Starts at $9.59. Offers Free-forever plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 74% Momentum 67% Popularity 87%	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 70% Momentum 60% Popularity 73%
SaaSworthy Awards	# 2 Fastest Growing # 6 Most Popular	Not Available

Features

Total Features	7 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 215 user ratings	5/5 11 user ratings
Rating Distribution	Excellent 78.6% Very Good 16.7% Average 3.7% Poor 0.9% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available Starts at $12.50. Offers Free-forever plan.	Free Trial Available Starts at $9.59. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Communicator $12.50 $15.00 per month Mailing $20.83 $25.00 per month Chatbots $32.50 $39.00 per month	Free Free Standard $9.59 $9.59 per month Advanced $16.80 $16.80 per month
	View Detailed Pricing	View Detailed Pricing

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Alternatives

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