Tidio Chat

About Tidio Chat

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $12.50. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

74%
Momentum

67%
Popularity

87%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

Tidio Chat Awards

# 2 Fastest Growing Software Live Chat Software
Q3 2021

# 6 Most Popular Software Live Chat Software
Q3 2021

# 10 Fastest Growing Live Chat Software
Q3 2019

Tidio Chat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Tidio Chat Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

MONTHLY YEARLY

Free Free

Free

Yearly - 0USD/yr.
Monthly - 0USD/mo.
3 operators available
(No credit card required)

Included:

Send up to
500 emails monthly
100 unique
reachable visitors
Unlimited chats
Desktop & mobile apps
Visitors Info
3rd party
apps integration
JavaScript API

Communicator $12.50 $15.00 per month

Communicator:

Yearly - 12.5 USD/yr.
Monthly - 15 USD/mo.
Billed per operator
(No credit card required)

Included:
All the Free Features

Live Typing
Viewed Pages
Live Visitors List
Permissions
Notes
1-40 operator
seats available

Mailing $20.83 $25.00 per month

Mailing

Yearly - 20.83 USD/yr.
Monthly - 25USD/mo.
3 operators available
(No credit card required)

Included:
All the Free Features

Send up to 40k
emails monthly
Unlimited contacts
No daily sending limits
Email templates
Email address validation
CAN-SPAM and
GDPR compliance
Contact segmentation
Automated campaigns
Visual email editor

Chatbots $32.50 $39.00 per month

Chatbots:

Yearly - 32.5USD/yr.
Monthly - 39USD/mo.
3 operators available
(No credit card required)

Included:
All the Free Features

Unlimited unique
reachable visitors/mo
Unlimited
active chatbots
Chatbot templates
Visual chatbot editor
Zapier integration

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 18/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Tidio Chat Pricing