DeskMoz

About DeskMoz

A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours.

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Pricing

Free Trial Available
Starts at $199.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

72%
Momentum

63%
Popularity

76%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Online

DeskMoz Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Call Me Option

Allows your visitors to speak to your agents directly over the phone

DeskMoz Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Economy $199.00 $199.00 per month

Features

Upto 50 Chats
Single Website
20 FAQs
24×7 (350+ days) Chat Agents
Free Live Chat Software
Zapier Integration
Free Setup
Carry Forward Unused Chats
Real-time Chat Transcripts
Leads Forwarding by Email and SMS
White Label Widget
Advanced Customization
Extra Chat : $6

Standard $399.00 $399.00 per month

Features

Upto 200 Chats
Unlimited FAQs
Full Website Study
Custom Trained Agents
Includes features of Economy plan, plus
Extra Chat : $4

Professional $699.00 $699.00 per month

Features

Upto 500 Chats
Multiple Websites (Upto 3)
Includes features of Standard plan, plus
Extra Chat : $3

Premium $999.00 $999.00 per month

Features

Upto 1000 Chats
Multiple Websites (Upto 5)
Includes features of Professional plan, plus
Extra Chat : $2

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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DeskMoz Pricing