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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve |
| Description | Zoho Remotely is a remote working suite from the house of Zoho. The software allows users to manage their work and company from any place on Earth. It offers a complete suite of web and mobile applications to the user so that they can easily communicate and collaborate with business clients and take productive decisions at the same time. Users can share files, convert messages into tasks with the help of the tools provided by the software. It enables users to efficiently work with their other team members from different locations. They can seamlessly plan, allocate, and prioritize tasks with the help of Zoho Remotely. The inbuilt tools of the software work as remote hands and eyes of its users, enabling them to solve problems related to their clients and employees. Zoho Remotely boosts the productivity of the users’ business by offering several office-based tools, that are best suited for creating drafts, spreadsheets, slides from anywhere across the globe. Read more | SpatialChat is a virtual event hosting platform, where users can re-create their social life interactions, move between groups and make alterations in their context. Coordinators can add in thousands of attendees and ensure the best online networking experience in real-time. They can even forward text messages or share written contents inclusive of links that disappear after some time. Moreover, an inbuild Fluid Chat System enables private conversations with particular attendees in a hassle-free manner. Hosts can even share their screen, showcasing a creative board, presentation, source code, web browser tab, project management board and more. They can also forward images or youtube videos as per need and watch them together. The solution enables users to pin content as a consistent part of the customised space. SpatialChat is an ideal platform for webinars and education for remote teams and event organisers. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Spatial Audio Feature, Customizable Backgrounds, Ease of Use, Interactive Experience Limited Room Capacity, Occasional Audio Issues, Lack of Advanced User Management, Mobile Experience Needs Improvement |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
| Review Summary |
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The overall sentiment towards SpatialChat is quite positive, with users praising its immersive and engaging virtual meeting experience, ease of use, and ability to foster collaboration and connection. Many reviewers highlight the platform's intuitive interface, customizable avatars, and interactive features like spatial audio and hand gestures as key strengths. Additionally, users appreciate the platform's reliability and stability, as well as its ability to accommodate large groups. However, some reviewers have expressed concerns regarding occasional technical glitches and limited integration options, suggesting the need for further improvements in these areas. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Zoho Remotely Custom |
Free Free Standard Plan $49.99 $49.99 per month Pro Plan Custom |
NinjaRMM Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
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| Company Details | Located in: Pleasanton, California | Located in: Limassol, Cyprus | Located in: Austin, TX | Located in: Boston, Massachusetts |
| Contact Details |
+1 (888) 900-9646 |
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1 855 263 2838 |
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