Best Business Instant Messaging Software for 2025

From a single platform, Sendchamp enables businesses to engage with customers across several messaging channels, including SMS, WhatsApp, email, and voice. Businesses can simply authenticate consumers with Sendchamp by sending One-time Passwords (OTPs) over WhatsApp, email, SMS, or voice communications. Use one-time passwords to quickly verify consumers by SMS, email, voice, and WhatsApp. Send messages via many channels, including email, WhatsApp, SMS, voice, and others. Customers can get help from you via automated WhatsApp responses, voice messages, and emails. Widgets, Popups, Simulators, Sandbox, and anything else that doesn't require coding knowledge are our top priorities. Sendchamp makes your communication experience more seamless because you don't need to be a developer to get started. We're here to help you construct whatever you want. Our SDKs and APIs have been thoroughly tested. Documentation and other tools to help you get up and running in less than ten minutes.

Rivers is a team collaboration platform which allows people to have organized and focused conversations with their colleagues, college classmates or any group of people. It ensures that they don’t lose track of the conversation in large groups. The group functionality feature makes it a suitable option for messenger groups created for team conversations. This feature also segregates discussions in a topic within the group. This platform can be accessed from multiple devices with the messages being synced across all devices. Other features of the software include discussion on private topics, unlimited document sharing, and fast and safe chatting. The tool can be used to collaborate with remote teams quickly and reliably. Such teams can increase their productivity by using features such as Cubes, Topics, Tasks, and Channels. They can stay organized, connect with other members anywhere, and instantly deploy the tool anywhere. Rivers is available on multiple operating systems such as Windows, Linux, and Mac OS.

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you.

BiPTT is a fast, secure and cost-effective push to talk radio solution. It is a low cost application compared to corporate talk options and revolutionizes communication between teams of employees who need instant communication. BiPTT operates in 3G and 4G even if the conditions are with low connectivity.

Confides is a powerful addition to any leadership toolkit, designed to create a psychologically safe, open, and high-performing team environment. Imagine team members reaching out earlier, before crises escalate, using their preferred messaging app—and doing so anonymously. Confides allows anonymous communication, helping to meet regulatory requirements while reducing the stigma of seeking help. In today's world of messaging platform overload—from Facebook Messenger to WhatsApp, SMS, and email—keeping track of conversations can be challenging. Confides solves this by consolidating social messaging platforms into a single, secure web interface. This means leaders can focus on supporting their team instead of remembering where each conversation took place. Team members can message on the platform they are most comfortable with, while one can organize and annotate conversations from an easy-to-use web interface. Enjoy the benefits of a full keyboard and larger screen to enhance the efficiency. Confides simplifies communication, making it easier to assist the team and maintain organized, meaningful interactions.

Qwil Messenger is a revolutionary chat platform that helps facilitate secure, reliable communication for professionals all over the world. This mobile and web app gives users unrestricted access to fast, coordinated conversations with clientele and employees of international firms and their respective brands. Furthermore, user identities are verified and kept protected through digital safety protocols compliant with GDPR & MiFID II, ensuring that business data is hosted in the required jurisdictions while keeping privacy intact. Qwil Messenger functions just as simply as popular social chat platforms and provides a wealth of benefits associated with this constantly growing form of electronic communication. Moreover, the cutting-edge design makes it especially appealing for professionals who need a secure messaging tool they can depend on. Let Qwil Messenger be an essential asset in any professional’s communications toolkit today!

BlueMind is the number 1 alternative to Microsoft Exchange, O365, Gsuite, etc. email solutions. BlueMind is a comprehensive enterprise email solution, including calendars and other collaborative features. Its powerful, ergonomic, and efficient tools are designed to help you in your daily tasks. User, group, and resource calendars, shares and delegations, availability search, multiple views, bookmarked views, categories and tags, external calendars. Directory/multi-address books/contacts and list autocomplete/shared and group address books, distribution lists, autocomplete.

SecOne helps to get connected today and have an immediate insight in the availability of your community with localization and live presence. Find the right people you need at any time based upon their extended profiles. Communication has never been so easy with Instant Messenger (with video conferencing capabilities), the Forum, F.A.Q., and the Timeline. Achieve optimal results with your plans and projects using team collaboration apps such as File Sharing, Project & Task Management, and the Event Calendar.

Maqpie makes it easy and affordable. They use the own chat on the Maqpie admin panel to power communication among admin users. The first thing, I'd like to start with is personal conversations. They can be started just by clicking on a contact name in a contact list. The left sidebar shows your most recent conversations, so you can quickly switch when talking to multiple users without going to the conversations screen. They support several types of message notifications. If someone has an unread message they will automatically add a little red circle to your site favicon, so you can immediately see a new message in your browser, just like in Slack.

Atolia is the agile and secure French collaborative tool that facilitates teamwork and remote work. Create groups by team, projects, topics, or customers and send messages and documents securely. Complete all your projects as a team with Kanban boards! Columns and lists allow you to distribute work and move forward faster. Management gets easier and all information needed by your collaborators can be attached: description, custom labels, checklists, and documents. Everything you need for your daily work is just one click away. Documents are stored in a secure workspace and can be shared with the right people at the right time (employees, customers, suppliers).

Introducing Voxbi - the comprehensive communications platform designed to bring everything you need for business communications into one simple package. Whether it's connecting your team with calls, video meetings, audio conferencing, messaging, or more - Voxbi makes it easy. With a powerful suite of features like smart call routing and CRM integration across multiple channels, you can rest assured that your business's day-to-day communication will be seamless and streamlined. Say goodbye to inefficient communication practices - let Voxbi handle the heavy lifting! Automatically route calls, integrate contact center features into conversations, and ensure that customers are connected to exactly who they need in mere seconds. Stay agile with modern CRM integration capabilities, allowing you to stay responsive during customer interactions and provide the best service possible. Make sure every contact center agent has access to all the information they need by connecting different platforms together and giving them full insight when talking with customers. Get quick setup time without any need for extra hardware or software installation, thanks to Voxbi’s sleek cloud infrastructure design. Harness the power of AI and machine learning technologies so that your team can focus on providing excellent customer service while automated systems handle all necessary tasks behind the scenes. And with powerful analytics tools and customizable callback options, you’ll get an overview of how your communication strategy is performing so you can tweak things as needed. Put an end to clunky conversation flows and complicated onboarding processes — choose Voxbi as your go-to solution for all your business communication needs.

TIMU your team is able to get more done, inside and outside of meetings. Organize ideas and conversations across threads, events, files, and tasks. HD video conferencing with screen sharing, meeting recordings, and audio transcription. A persistent message thread for meetings and teams. Comment, review, and collaborate on all your files. Give team members access to all your files, tasks, and meetings with one click. Browse and share files from anywhere in your TIMU workspaces.

Instant messaging, phone and video calls, voice messaging, desktop sharing, conferencing, and presence are all available through Cisco Jabber. Reduce delays by using real-time presence information and instant messaging.On your Windows desktop, you can check the availability of contacts both inside and outside your company. You may use Cisco Jabber for Android to look up people in your company directory, send instant messages, and make voice or video conversations.It has a vast list of features such as - displays the status of other Cisco Jabber contacts' availability, or to show your own availability. You can make and receive calls from your desktop or laptop from anywhere. Multiple Jabber users can communicate and chat in a secure manner using their group chat feature. jabber users can also display their desktops to other jabber contacts. One of its most beneficial features is their seamless file management - Other Jabber contacts can receive files/attachments. Take a screenshot and send it to another Jabber contact. MS Outlook Integration - You can call a number from your Outlook address book using the "Click to Call" feature.

Unipile seamlessly integrates email and messaging APIs, enabling users to communicate directly through LinkedIn, Gmail, and WhatsApp without leaving the app. By accessing all channels from a single contact card, including email providers, messaging, and calendar services, users experience enhanced productivity and satisfaction. New features like WhatsApp Chat, LinkedIn Requests, and integrated Gmail enhance user profiles, streamlining communication and eliminating the need for external app switching. This optimized experience allows intelligent automated workflows that connect with contacts via email, LinkedIn, and WhatsApp, making it an excellent fit for ATS, CRM, and dedicated outreach software systems. Unipile transforms the app into a powerhouse of connectivity and efficiency, ensuring users can focus on what truly matters growing their brand and engaging their audience.

Chatwork is a group chat app designed to help global teams communicate, collaborate, and increase productivity. Chatwork is the simple, fast, and fun way to connect individuals and teams of all sizes. Chatwork combines nine tools in one, which improves efficiency and enables you to make decisions faster. Upload files in various formats such as spreadsheet, word document, and image file. Conduct a face-to-face video conference with members in the chat room. You can enable Chatwork to send you an email when you have unread messages in your inbox for a certain amount of time.

IRCCloud is an IRC client with a future. Talk in public or private channels, or one-to-one. Keep on top of discussions that matter, and stay focused. Solve your group communication problems once and for all. Stop scheduling wasteful meetings and getting bogged down in the email. Make sure you never miss a message with the native apps for iOS and Android. They’ll keep everything in sync across all your devices.

Sent revolutionizes business instant messaging by streamlining cross-channel communication through its robust, unified API. Professionals can now easily manage their messaging strategy with features like automatic channel identification, effortless personalization, content transformation, and comprehensive analytics. By recognizing a contact’s primary messaging platform using just their phone number, Sent ensures messages are delivered on the most effective channel, including SMS, WhatsApp, and iMessage. Additionally, it seamlessly handles alternative and fallback channels to guarantee deliverability. Personalization is a breeze with Sent’s reusable templates, which support dynamic fields and media components, making messages more engaging and relevant. The platform leverages AI to transform and format content automatically, ensuring compatibility across various channels while maintaining consistent recipient experiences. Advanced analytics provide deep insights into message deliverability, engagement, and interactions, empowering businesses to optimize their campaigns effectively. Sent allows users to focus on content creation and brand growth by simplifying complex tasks. It's not just a messaging tool; it's a comprehensive solution that enhances communication efficiency and effectiveness, making it an indispensable partner for modern businesses. Discover how Sent is redefining A2P messaging while offering a first-class developer experience.

BBM® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. BBM Enterprise offers multi-party voice and video conferencing for up to 15 participants. Users can quickly create ad-hoc conferences on any device, inviting individuals inside or outside the organization by simply sharing a conference link. Users can edit, delete or retract their own message, or set an expiry time on sent messages and pictures. Allow users to communicate and stay connected, regardless of which device they have on hand, whether it be iOS, Android™, macOS, or Windows®.

Kezmo is a customizable and open-source collaboration platform that allows you to easily manage tasks, connect people, and get work done in every scenario. You can create workspaces to help you manage different topics, projects, clients, or ideas. Connect your most important workspaces and people on a handy visual map. Make the most of your chats by using simple commands to create content directly. Use channels to separate discussions, allowing you to focus without cluttering a single conversation.

NexG Platforms is in tune with the market needs and empowers the companies to make effective, fast, and secured communication at the platform the customers are most comfortable upon. With robust & easy-to-use APIs and cutting-edge technology, NexG Platforms is committed to meet the exact needs of the carriers and enterprises across industries.