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Showing 101 - 120 of 469 Products

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

June logo
A Product Analytics Tool Write a Review
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What is June and how does it work?

June software is a Product Analytics for subscription businesses in minutes. The software offers templates to celebrate milestones and track your progress of teams. Measure team's metrics with graphs and can receive summaries of your reports in Slack. Product Managers, Small and Medium companies make use of the software.

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June Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    68%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    64%

User Sentiment

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Winds CRM logo
Customer Relationship Management software 4 Based on 1 Ratings
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What is Winds CRM and how does it work?

Winds CRM is a cloud-based CRM software. You can create your eCommerce portal on top of WINDSCRM, thereby helping you to manage your entire e-commerce activities seamlessly integrated to your business process. Starting with your product management, product costing, offers, orders, invoicing, delivery, despatch, customers, etc. Any Ecommerce process starts with order taking, and without proper management of order taking process, Ecommerce operation may get messed up. It's easy, that your WINDSCRM will alert you such orders and will help you take action on those orders. Increase conversion and thereby profitability.

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Winds CRM Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    64%
  • Momentum
    61%
  • Popularity
    67%

User Sentiment

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location iconPalakkad, India

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Teamwork CRM logo
Streamline your sales operations Write a Review
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What is Teamwork CRM and how does it work?

Teamwork CRM is a cloud-based customer relationship management software that allows businesses to centralise lead and sales management in one place. Organizations can use the platform to construct various pipelines for processes, sales teams, and marketing campaigns, as well as track tasks to spot problems and possibilities. Teamwork CRM is a set of integrated business management software that help teams communicate more effectively, collaborate more easily, increase sales, support clients, and complete projects more efficiently.Contact management is a feature of Teamwork CRM that allows businesses to save, update, and organise information about organisations and customers in a centralised repository for future reference. Custom fields, Single Sign-On (SSO), data import/export, board and list views, data sorting, and more are among the features available. Managers can also use reports to get insight into indicators such as sales forecasting, probability score, negotiations, and marketing.Gmail, Import2, Zapier, Teamwork Desk, and other in-house and third-party applications are all supported by Teamwork CRM. Monthly/annual subscriptions are available, and support is provided via phone, email, and other online methods.

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Teamwork CRM Pricing

  • Free Trial Available
  • Starts at $8.00. Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

User Sentiment

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location iconCork, Ireland

location iconLive Since 2007

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SimpleCRM logo
A CRM for Business 4.4 Based on 16 Ratings
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What is SimpleCRM and how does it work?

SimpleCRM software is a platform used to drive sales and grow revenue with digital marketing tools. The software offers a Customer360 view to provide omni-channel customer experience to retain customer base with AI-powered chatbots. The compliance tool used to meet changing needs of product roadmap. Small, Medium companies make use of the software.

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SimpleCRM Pricing

  • Free Trial Not Available
  • Starts at $15.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    73%

User Sentiment

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location iconSingapore

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ninjodo logo
A CRM Software for Clients 4 Based on 1 Ratings
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What is Ninjodo and how does it work?

Ninjodo software is a platform used to collect data for leads and prospects. The software offers tools to manage contacts and can schedule task with reminders for meetings and send invites. Collaborate with team with automated Follow-Ups to track conversions in minutes. Make instant online payments for business. It integrates with Xero, MailChimp, and more. Small, Medium companies make use of the software.

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Ninjodo Pricing

  • Free Trial Available
  • Starts at $65.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    63%
  • Momentum
    63%
  • Popularity
    72%

User Sentiment

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location iconGold Coast, Australia

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sage CRM logo
Manage each client 4 Based on 130 Ratings
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What is Sage CRM and how does it work?

By providing tools to manage both new and current client connections, Sage CRM is a cloud-based customer relationship management solution created to help small and medium enterprises maximise their customer experience. Applications come with integrated modules for social CRM, customer service, help desk, sales and marketing automation, and more. Sage CRM has strong mobile capabilities as well. Both on-premises and cloud deployments of the software are options. Sage CRM can be used to arrange meetings, forecast trends, and track the effectiveness of sales representatives. The reporting and analytical tools of the dashboard assist in anticipating sales performance and monitoring new opportunities while providing visibility into active sales negotiations. Campaigners can organise and carry out marketing and promotion campaigns with the use of marketing tools. Campaigns across many channels can be managed by the solution. Sending newsletters and promotional emails to contacts is possible thanks to the built-in email marketing tool. It also facilitates integration with a number of third-party programmes. To enable your staff to perform more quickly and intelligently, avoid duplicating work duties. Everyone engaged is more effective and productive with a single solution.

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Sage CRM Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    69%

User Sentiment

  • Customization Options, Extensive Integrations
  • Steep Learning Curve, Outdated Interface

location iconNew Castle, Delaware

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnContact CRM logo
A CRM Application Suite 4.6 Based on 5 Ratings
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What is OnContact CRM and how does it work?

OnContact CRM software is a platform used to manage sales with customer support for business. The software offers tools to manage contacts, organizations, partners, vendors and suppliers to structure your sales process. Manage details of your pipeline to track opportunities, build forecasts and structure your sales process. It integrates with QuickBooks, Microsoft Outlook, Gmail and more. Small, Medium companies make use of the software.

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OnContact CRM Pricing

  • Free Trial Available
  • Starts at $40.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    60%

User Sentiment

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location iconMenomonee Falls, Wisconsin

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesboom logo
A Web-based CRM Solution 5 Based on 2 Ratings
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What is Salesboom and how does it work?

Salesboom CRM is a Number 1 Value-Based CRM Cloud-Software in the World to manage your business. Manage Client Relationship to unify your strategic sales, marketing, customer service and much more all in one user-friendly platform. The software integrates with Quickbooks, Shopify, Twilio, Freshbooks, Xero, and more.

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Salesboom Pricing

  • Free Trial Available
  • Starts at $14.0.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    71%

User Sentiment

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location iconNova Scotia, Canada

location iconLive Since 2002

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trooya logo
Boost your customer support level & coverage Write a Review
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What is Trooya and how does it work?

Trooya is a social customer-service providing software and comes designed with a smart automated workflow. Your team can collaborate better to offer quality attention to customers queries and grievances. The software facilitates in prioritizing significant customers. This social media contact centre tool can automatically allocate customer service agents to attend to certain customers, for speedy resolution. Users will find Trooya quite efficient in protecting their brand goodwill in the market, by ensuring proper monitoring of social media influencer interactions. It further comes equipped with useful analytical tool for maximizing team productivity.

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Trooya Pricing

  • Free Trial Available
  • Starts at $335.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    70%

User Sentiment

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location iconMumbai, India

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnePageCRM logo
Time to endeavor your sales 4.7 Based on 132 Ratings
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What is OnePageCRM and how does it work?

One PageCRM is an advanced sales CRM that assists all business sizes and maintains all sales controls. It keenly focuses on what needs to be done next, pursue with every lead, close more deals, and maintain all teams harmoniously on the same page with one sales action at a time. OnePage CRM is significantly useful as it helps teams manage the lead pipeline and stay concentrated on following up with every prospect each day. The tool helps to maintain all contacts in one place and manage the audience as well. OnePage CRM primarily focuses on sales activity, the software guides users to configure the next actions for each customer; it helps conclude the next step that will keep them closer to a sale. The actions are organized by their requirement into a color-coded action stream list, offering the users a precise action plan for the day.OnePage CRM is an effective tool that every business must look after to opt for. It is time-efficient and automates work proficiently. The software significantly generates leads from anywhere on the web and the pricing plans start from $9.95 per month.

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OnePageCRM Pricing

  • Free Trial Available
  • Starts at $9.95.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    68%
  • Popularity
    83%

User Sentiment

  • Easy to Use, Effective Workflow
  • Limited Integrations, Occasional Slow Loading

location iconNew York, New York

location iconLive Since 2010

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloudmango logo
Invoicing made easy Write a Review
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What is Cloudmango and how does it work?

Cloudmango is an invoicing and CRM software designed solely for small businesses and freelancers. It helps streamline the process of invoice generation and expense tracking, ensuring you spend less time on mundane paperwork and still create professional-looking invoices and estimates for your clients. The smart accounting feature not only ensures that you get paid for the services or goods you offer but also that all your income and expenditure is duly documented. This comes in handy when filing taxes and also gives your brand image a boost. The easy-to-use CRM of Cloudmango also helps you follow up on deals, leads, and productivity using its intuitive interface. Most importantly, it tracks your expenses periodically and helps you take stock of your financial health and devise business growth plans accordingly. Cloudmango also processes all your financial data into meaningful reports that be used to maintain financial records as well as shared with auditors and other stakeholders.

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Cloudmango Pricing

  • Free Trial Available

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    67%

User Sentiment

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location iconBelgium, Europe

location iconLive Since 2016

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cogmento CRM logo
CRMs Specific for Various Industries Write a Review
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What is Cogmento CRM and how does it work?

Cogmento offers Customer Relationship Management (CRM) software solutions for various industries. Users can avail multiple CRMs including Dental CRM which ensures relevant medical compliances. It also includes patient marketing, patient reputation management, healthcare info tracking, dental documents and workflows, and accountability and patient sensitive information management tools. Another offering automotive CRM includes car dealer CRM management, dealership CRM system, automotive sales software, and auto finance software. Call center CRM automates the user's inbound and outbound calling needs in 90 countries worldwide. Users can get a virtual phone number and start creating their call center features after sign-up. Insurance CRM lets agents and other parties sell to consumers and businesses and keep track of the interactions on the Cloud. Users can also automate tracking of essential customers, policies, claims, and more. Other CRMs include Real Estate CRM, professional services CRM, and contract builder CRM.

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Cogmento CRM Pricing

  • Free Trial Not Available
  • Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    74%

User Sentiment

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location iconSan Francisco, CA

location iconLive Since 2017

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuarterOne logo
A Simple Sales Forecasting Solution 4.4 Based on 7 Ratings
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What is QuarterOne and how does it work?

QuarterOne software is a platform used to generate sales data to automate business processes. Generate automated reports to monitor the sales data. Track, identify problems, trends and share sales performance to enhance your team collaboration. Small, and Medium companies make use of the software.

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QuarterOne Pricing

  • Free Trial Available
  • Starts at $149.00. Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    66%
  • Momentum
    63%
  • Popularity
    69%

User Sentiment

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location iconLondon, United Kingdom

location iconLive Since 2018

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OneDigiFlow logo
Interface helps to follow up with the potential customers 4.8 Based on 4 Ratings
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What is OneDigiFlow and how does it work?

OneDigiFlow's simple and easy to use interface helps to follow potential customers through the sales cycle, Manage projects & tasks at a glance, Send & automate invoices in a breeze. In short, grow your business effectively. OneDigiFlow Mobile App is everything the user needs to organize, track, and nurture your leads and customers.

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OneDigiFlow Pricing

  • Free Trial Available

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    72%

User Sentiment

Not Enough Reviews!

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location iconHyderabad, India

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eZnet CRM logo
Cloud based CRM system 4.3 Based on 3 Ratings
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What is eZnet CRM and how does it work?

eZnet CRM Platform for Integrated Business Operations. eZnet CRM provides the tools to help you manage your current and future customers using technology that integrates sales and marketing platforms. eZnet CRM offers excellent support and customer service provided by highly skilled and knowledgeable support staff. eZnet CRM provides a forum where questions relating to the product can be addressed as well as sharing ideas to improve future releases of the product. User the Social CRM feature to gain leads via Facebook, LinkedIn & Twitter.

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eZnet CRM Pricing

  • Free Trial Available
  • Starts at $10.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    70%

User Sentiment

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location iconLake Mary, Florida

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

4Degrees logo
The ideal CRM software is here 4.8 Based on 8 Ratings
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What is 4Degrees and how does it work?

4Degrees is a CRM software solution that lets you track your customer relationships automatically and use actionable intelligence to help you take them ahead. It assesses your team's network to provide the optimal path to a firm, investor, or expert within seconds for increasing the growth and revenue of your company. 4Degree platform provides value to your pipeline by enriching data and suggesting relationships to help close deals. You can get notified about investments, news, job openings, and other developments in your network and extract the information you need to make the most of your network and keep important contacts warm with 4Degress. Users can use their connections to locate the best firms and buyers, eliminate data entry, and close big sales with each step of the transaction and business growth process being properly organised and streamlined. To help you make better investments, this intelligence platform streamlines your everyday workflow and supercharges your relationships. Additionally, it provides news, fundraising events, and other relevant stuff to enhance your ties and notifies you when contacts require additional space.

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4Degrees Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    66%
  • Reviews
    76%
  • Momentum
    65%
  • Popularity
    74%

User Sentiment

Not Enough Reviews!

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location iconChicago, Illinois

location iconLive Since 2017

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClientLook logo
Commercial real estate CRM 4.1 Based on 13 Ratings
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What is ClientLook and how does it work?

ClientLook, a part of LightBox, is the unrivaled commercial real estate CRM that combines contact tracking, pipeline management and a client collaboration portal with property and listing management. The top-rated customer service and the easiest on-boarding process mean you could be using ClientLook in just minutes. They are the only training-free CRM software in the commercial real estate industry. It’s easy to track your company’s listings in the ClientLook commercial real estate CRM software. Effortlessly convert listings into comps.

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ClientLook Pricing

  • Free Trial Available
  • Starts at $89.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    75%
  • Momentum
    65%
  • Popularity
    76%

User Sentiment

Not Enough Reviews!

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location iconLaguna Niguel, California

location iconLive Since 2008

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Prospur logo
Best CRM for small businesses to grow rapidly Write a Review
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What is Prospur and how does it work?

Prospur is an integrated CRM software for small businesses that enables them to create enhanced customer engagements. The key feature of the software is that it helps users listen to customers and communicate with them in a better way using the resources the latter are comfortable with. Moreover, by using social media integrations and insights, businesses can keep themselves connected, focused and relevant to customers queries. In this way, organisations also get to build their brand image and expand their reach in the market and community. With Prospur, businesses can create close relationships with their customers. The platform helps them to make a detailed analysis of customer feedback using interactive personalised and communication tools, that deliver what their customers want. Apart from finding the most promising leads, Prospur also helps customers to find accurate business deals. Simple and easy to use lead management tools within the particular help businesses to design effective marketing campaigns and receive responses from their old and new customers in real-time.

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Prospur Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    78%

User Sentiment

Not Enough Reviews!

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location iconRedmond, Washington

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

edge CRM logo
Manage Sales Pipeline in Minutes 4.7 Based on 58 Ratings
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What is edge CRM and how does it work?

edge CRM software used to optimize sales team’s productivity for business. The software offers a in-built Smart PDF Builder to create proposals, proforma invoices, bills and more in customized template designs. The AI-driven lead scoring used to measure the sales funnels with reminders to automate business workflows. Marketers, Small and Medium companies make use of the software.

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edge CRM Pricing

  • Free Trial Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    75%
  • Momentum
    61%
  • Popularity
    75%

User Sentiment

Not Enough Reviews!

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location iconMumbai, Maharashtra

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AddressTwo logo
Small Business CRM Software 4.8 Based on 95 Ratings
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What is AddressTwo and how does it work?

AddressTwo is an online CRM software used to manage business. The software offers a built-in web forms used to collect data with instant alerts and create powerful autoresponder drips for better customer experience. It supports Mobile Android and iOS. Small companies make use of the software.

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AddressTwo Pricing

  • Free Trial Available
  • Starts at $14.95.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    75%
  • Momentum
    67%
  • Popularity
    75%

User Sentiment

Not Enough Reviews!

Write a Review

location iconIndianapolis, Indiana

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Pricing Insights for CRM Software

  • The Average Cost of a basic CRM Software plan is $25 per month.

  • 51% of CRM Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

List of CRM Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
June June 74 0
Winds CRM Winds CRM 76 4
Teamwork CRM Teamwork CRM 76 0
SimpleCRM SimpleCRM 81 4.4
Ninjodo Ninjodo 78 4
Sage CRM Sage CRM 89 4
OnContact CRM OnContact CRM 79 4.6
Salesboom Salesboom 88 5
Trooya Trooya 75 0
OnePageCRM OnePageCRM 94 4.7

CRM Software FAQs

what is CRM ?

Answer of revstack hey hey hey goes here in multiple lines Answer 2 goes here

Hello Dummy Question

This is a sample dummy paragraph used for testing purposes. It helps in checking layout, font style, and hyperlink behavior on a web page. For example, you can visit OpenAI’s website to explore more about artificial intelligence and its applications.

Overview

A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.

CRM Software Buying Guide: A Comprehensive Overview

Customer Relationship Management (CRM) software serves as a centralized hub for customer data, empowering businesses to streamline interactions, enhance customer service, and drive sales growth. However, the abundance of available options can make choosing the right CRM overwhelming. This guide aims to simplify the selection process by outlining essential factors to consider.

Understanding CRM Software

CRM software acts as a comprehensive tool that assists businesses in managing customer information, tracking interactions, and automating various sales and marketing processes. By centralizing customer data, it ensures accessibility across departments such as sales, marketing, and customer service, fostering seamless collaboration and informed decision-making.

Key Features to Consider

When evaluating CRM software, focus on the following key features:

  • Contact and Lead Management: Efficiently organize and track customer information, including names, addresses, communication history, and lead progression through the sales pipeline.
  • Sales Automation: Streamline sales processes with features like pipeline management, sales forecasting, and opportunity tracking.
  • Marketing Automation: Automate email campaigns, manage multi-channel marketing efforts, and track campaign performance to optimize results.
  • Customer Service Management: Provide exceptional customer service through ticketing systems, knowledge bases, and self-service portals.
  • Reporting and Analytics: Generate insightful reports and visualize key metrics to gain actionable insights into customer behavior and sales trends.
  • Integration Capabilities: Ensure seamless integration with other essential business tools like email, social media, and accounting software.
  • Mobile Accessibility: Access crucial CRM features on the go with a dedicated mobile app or responsive design.

Choosing the Right CRM Software

When selecting a CRM, consider the following factors:

  • Business Size and Needs: Small businesses may benefit from a user-friendly CRM with essential features, while larger enterprises may require a more comprehensive solution with advanced functionalities.
  • User Experience: Prioritize a CRM with an intuitive interface and customizable workflows to minimize the learning curve and adapt to your specific business processes.
  • Cost: Evaluate pricing models, including subscription-based, one-time payment, or freemium options, and consider the total cost of ownership, including setup, training, and ongoing support.
  • Security: Ensure the CRM adheres to data protection regulations and provides robust user permission controls to safeguard sensitive customer information.
  • Vendor Reputation and Support: Research the vendor's track record and customer support options to ensure reliable assistance and a positive experience.

Implementing CRM Software

Successful CRM implementation involves several crucial steps:

  • Define Your Objectives: Clearly identify the business goals you aim to achieve with the CRM, such as improved customer satisfaction or increased sales efficiency.
  • Evaluate CRM Options: Based on your requirements, shortlist CRM solutions that offer the necessary features and fall within your budget.
  • Request Demos and Trials: Take advantage of free trials or request demos to experience the software's functionality firsthand.
  • Involve Stakeholders: Include representatives from sales, marketing, and customer service in the decision-making process to ensure the CRM meets the needs of all departments.
  • Plan for Implementation: Develop a comprehensive implementation plan that encompasses data migration, user training, and process setup within the CRM.
  • Monitor and Optimize: Continuously monitor the CRM's performance, gather feedback, and optimize its usage based on insights and results.

Popular CRM Options

Several popular CRM solutions cater to different business needs:

  • Salesforce: A highly customizable CRM suitable for large enterprises with complex requirements.
  • HubSpot CRM: A free and user-friendly CRM with robust marketing automation features, ideal for small to medium-sized businesses.
  • Zoho CRM: Offers a balance of features, ease of use, and affordability, making it suitable for small to medium-sized businesses seeking an all-in-one solution.
  • Microsoft Dynamics 365: A powerful CRM integrated with Microsoft's suite of products, making it a good choice for companies already utilizing Microsoft tools.
  • Pipedrive: A visually appealing and straightforward CRM with a focus on sales pipeline management, well-suited for sales-driven small businesses.

Conclusion

Choosing the right CRM software is a critical investment in optimizing customer relationships and fostering business growth. By understanding your business needs, evaluating key features, and considering factors like cost and vendor support, you can select a CRM that aligns with your current requirements and scales alongside your business. Remember to involve stakeholders, plan the implementation carefully, and continuously monitor and optimize the CRM to ensure its success in achieving your business goals.

Features

Typical Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

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