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Best Survey/ User Feedback Software At A Glance
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Delighted and how does it work?
Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement.
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Palo Alto, California
Live Since 2013
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rapidr and how does it work?
Rapidr software is a platform used to collect feedback from customers and internal stakeholders. The software offers tools to design brand with logo, color, and more. Prioritize feedbacks with alerts to bring product ideation, roadmap & releases together. Collaborate with teams to measure of workflows with reports. Product Managers, Small and Medium companies make use of the software.
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Write a Review75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserFace and how does it work?
User Feedback & Product Management in one place. We collect real feedback from users so your team knows what's next. No technical knowledge required.
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Formaloo and how does it work?
Formaloo is a business data OS that helps to create beautiful forms, customisable apps without any code, and access-controlled databases. Trusted by more than 20,000 businesses in 30+ countries, this OS helps to create powerful rational databases and connect building blocks like tables, charts, forms, widgets, reports, and many more. Formaloo allows businesses to power their data collecting with elegant, yet powerful, web forms that don't require any coding to create. Lead capture, money collection, process creation, survey administration, and much more are all possible with this OS. Formaloo further helps businesses to organise their workspace into different teams, clients, projects, and departments. It manages secure access of team members and allows them to collaborate in real-time easily. To create powerful custom interfaces, Formaloo is a great OS. It helps to create seamless UI in minutes for businesses without needing developers. It also helps connect workflows with thousands of apps and services like Slack, Salesforce, Google, Facebook, Shopify, etc.
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Write a ReviewTallinn, Estonia
Live Since 2020
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Fynzo Survey and how does it work?
Online survey creator software is a great way to collect valuable feedback from customers. With this software, creating surveys is easy and quick. The software offers a range of templates that can be used to create surveys in just a few minutes. The surveys can be tailored to meet the exact requirements of the user. The data collected from surveys is reliable and can be used to make informed decisions. Surveys can also be used to gain insights from customers about their experiences and opinions.
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Write a ReviewDelhi, India
Live Since 2018
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedstat and how does it work?
Feedstat will help users to build better relationships with the customers by enabling users to identify who is leaving feedback, instantly respond to their inquiries and recognize their input. This plans are designed to provide maximum value, so that they get access to all of the features available without worrying about any extra costs. With Feedstat, they no longer need to worry about managing feedback because all data is safely stored in the secure cloud servers allowing for unlimited access and storage for the business. Owners can easily review user feedback, respond in an efficient manner, and make informed marketing decisions based on real customer data. Benefit from a complete suite of tools for integrating customer feedback into your business today with Feedstat!
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Write a Review81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is InputKit and how does it work?
InputKit helps you improve customer satisfaction by collecting honest customer feedback and reviews. InputKit allows you to send customer satisfaction surveys to customers to find out about their experience with your company. It can then create reports based on this feedback so you can understand what actions you need to take to keep your customers happy.With InputKit, you can also collect customer reviews of your product or service, as well as ask happy customers for testimonials. InputKit can also be used internally to find out more about employee satisfaction. You can send them anonymous surveys with questions regarding their work, as well as get feedback on new products or strategy, or even just ask for suggestions for the next office party. InputKit also allows you to track how each employee has impacted customer satisfaction, as we as measure your Net Promoter Score.
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Write a ReviewMontreal, Canada
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is feedbacket and how does it work?
Feedbacket offers users a solution to collect visitor feedback in a new way. Visitors and customers can take screenshots of sections of the website and add text to it and submit it as feedback. It's also possible for the visitors to black out certain sections of the page. To install it, users need to embed the code from the tool's website in their own code's body section. Users need to add their email address to the code. Feedbacket button appears on the user website and can be used by visitors and customers. Users receive visitor feedback and screenshots directly into their mailbox. The code only works on desktop views and doesn't support mobile views yet. Users can also choose to customize the widget, edit the text and change its behaviour according to their requirements. A WordPress plugin and a Shopify app are coming soon.
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Write a Review86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Porsline and how does it work?
Porsline helps you collect & analyze data of key touchpoints easily and understand critical satisfaction & loyalty drivers. Porsline helps you make the decision based on market need & analysis. Porsline helps you manage employee experience & turn them into organization ambassadors. Porsline helps students & professors create surveys easily, collect data rapidly and analyze real-time. Add any type of question and set properties for each one. Add logic to determine which question to show based on responses and determine how to calculate points of question or response. Pipe answers or score of one question in other ones. Show customized thank you pages based on responses, scores or hidden fields and mobile, tablet-friendly form & survey.
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Write a ReviewTehran, Iran
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cycle and how does it work?
For professionals looking to streamline their product delivery workflows, Cycle is the solution. With Cycle, customer feedback is integrated into every step of the process, providing a comprehensive platform for organizations to get products out the door quickly and efficiently. From managing feedback to monitoring progress, Cycle eliminates tedious data entry and provides real-time insights that can be used to optimize outcomes. It’s a tool sure to increase productivity and make release processes easier. Try out Cycle today and see just how much the customers organizational efficiency can improve! With Cycle's streamlined product delivery workflows, teams can be sure they are on track for a successful launch each time.
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Write a ReviewParis, France
Live Since 2019
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Talktroop and how does it work?
Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software.
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Write a Review92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuickTapSurvey and how does it work?
QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture.
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Write a ReviewToronto, Canada
Live Since 2010
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FeedBear and how does it work?
Feedbear is a tool that helps you get feedback from your users so you can better understand what they like and don’t like so you can improve your product, gain their trust, and build better relationships with customers. All the feedback users provide is integrated into a central dashboard. You can connect multiple apps into this dashboard so you can bring together all the feedback you have from different sources into one place. Feedbear also provides the ability for customers to vote on their favorite ideas with a simple thumbs up or down. This helps you prioritize which pieces of feedback or new features you should work on. Using Feedbear, you can also let customers who have submitted feedback know the status of it: whether you plan to work on it, whether you have started working on it or not, and whether you’ve completed it.
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Write a ReviewBratislava, Slovakia
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software.
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Write a ReviewWallsend, United Kingdom
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survmetrics and how does it work?
Survmetrics is a Survey tool platform to create interactive surveys on any device. The software offers a solution to embed videos and 40 plus different types of questions to optimize survey experience. Small, Medium and Large companies make use of the software.
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Write a ReviewMountain View, California
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Survais and how does it work?
Survais is a survey tool that is designed to collect valuable insights in a non-intrusive manner. Users can directly get more leads from their websites and quickly gather user opinions. They can also capture more leads directly from their website and educate users on their offerings. Website traffic can also be boosted by utilizing the most relevant CTAs. And with the help of dedicated feedback, users can also find weak points in their website designs. With gamified surveys, the engagement level of visitors can be boosted for seamless interactions. Survais includes a range of different slides in which surveys can be posted. This includes a standard slide with multiple-choice questions and an email slide that can collect leads to grow your mailing list. With the Feedback Slide, users can seamlessly capture more slides and use them as bug reporters. Other slides include Info slides, CTA slides, and Social slides.
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Write a ReviewCork, Ireland
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications.
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Write a ReviewManchester, United Kingdom
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zurvey.io and how does it work?
Zurvey.io is a professional survey solution that perfectly understands text answers. Has unique language capabilities to understand text data instantly with human-level precision in many languages.
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Write a ReviewBudapest, Hungary
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qzzr and how does it work?
Qzzr helps top brands like ESPN, LinkedIn, HBO, Red Bull, and Marriott to create intelligent interactive content. Our Software, Studio, and Science offerings deliver increased exposure, engagement, conversions, and insights. Last year, over 358 million people used our tools.
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Write a ReviewLehi, Utah
Live Since 2013
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pinpoll Tools and how does it work?
Pinpoll Tools helps to Create online votings and quizzes within minutes. Capture valuable user data with forms. Increase ad revenue with ads in polls. Polls and quizzes increase time on site and boost page impressions. Perfect for voting competitions thanks to multiple security features. Suited for larger companies with various roles and multiple departments. Optimized for AMP pages (official Google AMP Vendor).
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User Sentiment
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Write a ReviewLinz, Austria
Live Since 2015
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
43% of Survey/ User Feedback Software offer a Free Trial , while 51% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Delighted
|
91 | 4.8 |
Rapidr
|
79 | 0 |
UserFace
|
75 | 0 |
Formaloo
|
82 | 4.8 |
Fynzo Survey
|
75 | 4.8 |
Feedstat
|
72 | 0 |
InputKit
|
81 | 0 |
feedbacket
|
75 | 0 |
Porsline
|
86 | 0 |
Cycle
|
82 | 0 |
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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