Aivo

About Aivo

Deep Dive with Clara AI

Aivo, which was formed in 2012, creates artificial intelligence-powered customer assistance software that changes the way businesses and customers engage. With offices in nine countries, Aivo is now the market leader in Latin America. Aivo handled more than 120 million interactions in English, Spanish, and Portuguese last year. Sony, AIG, Visa, GM, LG, Movistar, and América Movil are just a few of Aivo's many customers. Aivo has altered the customer experience by offering breakthrough AI conversational software technologies that enable real-time solutions, thanks to a new organization focused on current client services and sales procedures. Aivo is expanding globally, with a current concentration on clients in the telecommunications and cable industries, as well as FinTech, online services, utilities, and government. Aivo is also collaborating with commercial partners throughout the world, including Salesforce, Zendesk, and LivePerson, among others. AgentBot is a self-service customer assistance system that employs artificial intelligence to comprehend and respond to clients' needs in real time. Ideal for businesses that deal with a lot of customers.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Aivo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Aivo Custom

Features

Bring Strategies Together into a Single Ecosystem
Efficiency
Unified Experience
Effortless Adoption
Security and Privacy
Simple and No-code Knowledge Management
Streamline Analytics for Better Decisions

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Disclaimer: The pricing details were last updated on 03/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Aivo Reviews

User Rating

4.6/5 (Based on 133 Ratings)

Rating Distribution

Excellent
66.9%
Very Good
30.1%
Average
3%
Poor
0%
Terrible
0%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Comprehensive Reporting and Analytics, Efficient Integrations

Slow Support Response Times, Limited Customization Options, Occasional Technical Issues, Platform Complexity

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Review Summary

Aivo chatbot receives praise for its ease of use, extensive features, and responsive support. Users appreciate its ability to track changes, manage data, and integrate with popular platforms like WhatsApp. However, some users reported formatting issues when pasting content from external sources, a lack of supported emojis, and data report formatting limitations. While users reported a decrease in calls to call centers, some expressed concerns about the cost of the platform and the time required to implement integrations.

Pros

Aivo offers a wide range of features for building AI chatbots, including videos, buttons, and links.
The platform provides thorough tracking of changes, allowing you to monitor who, when, and what was altered.
Aivo enables the download and management of session and interaction data, providing valuable insights.
Excellent customer support is available for assistance with any platform problems.

Cons

Formatting issues may occur when pasting content into Aivo Agent Bot from other sources.
Aivo's emoji support is limited, with many WhatsApp emojis not being supported.
The formatting of data reports downloaded from LIVE could be improved.

AI-Generated from the text of User Reviews

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