About Anecdote

Anecdote is the perfect tool for professionals looking to improve customer experience. This platform offers comprehensive feedback analysis that allows to easily identify trends, pinpoint bugs, and transform the company’s CX. Through this intuitive system, users can quickly search through vast amounts of customer data and find actionable insights. Finding the root cause of a problem has never been easier. Anecdote’s noise-free, efficient algorithms point out patterns in customer feedback that would likely not be seen with manual methods. This makes it simple to uncover hidden opportunities for innovation and areas where improvements can be made. This product also comes preloaded with templates for conducting interviews and surveys with the customers—a useful tool for those who want to dig a little deeper into their customer base. Administrators can create personalized dashboards to get the most relevant insights at a glance, which are available both online and offline regardless of device type or location.

Pricing

Free Trial Not Available
Starts at $499.00. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

60%
Momentum

64%
Popularity

72%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Anecdote Features

Show Feature Explanation

Show Missing Features

Bug Tracking Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Issue Tracking

Helps to manage and maintain issue logs and its activity

Filtering

To match the instances against a set of search criteria.

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Role Management

Helps regulate access to systems, based on individual roles

Reports

Comes with reporting capabilities and features custom pre-built reports

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Anecdote Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Free Free

Features

Integrate 3 sources
Search
Summarization
Slack App
Bug detection

Growth $499.00 $499.00 per month

Features

Unlimited integrations
Dynamic data sync
Anomalies
Bug analysis
Custom dashboards
Custom Product Insights

Scale Custom

Features

Unlimited integrations
Unlimited data points
Custom queries
Anomalies
Custom dashboards
Virtual user researcher

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/09/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Anecdote Pricing