Zoho BugTracker

About Zoho BugTracker

Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning.

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Pricing

Free Trial Available
Starts at $3.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

86%
Momentum

64%
Popularity

66%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Zoho BugTracker Features

Show Feature Explanation

Show Missing Features

Bug Tracking Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Issue Tracking

Helps to manage and maintain issue logs and its activity

Filtering

To match the instances against a set of search criteria.

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Role Management

Helps regulate access to systems, based on individual roles

Reports

Comes with reporting capabilities and features custom pre-built reports

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Zoho BugTracker Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

MONTHLY YEARLY

Free Plan Free

Features

2 Projects
Attach files up to 10MB
Add Issues via Email

Standard $3.00 $4.50 per user / month

Features

Includes features of Free plan, plus
10 users
10 Projects
5 project templates
Attach files upto 5GB
Bug Reports
Time Tracking
Status & workflow
Project Custom Status

Premium $8.00 $9.00 per user / month

$3/client user /month or $2/client user /month billed annually

Features

Includes features of Standard plan, plus
Unlimited Projects
20 Project Templates
Attach files upto 100GB
Custom Fields
Custom Roles & Profiles
Custom Notifications
Business Rules
SLA Automation
Custom Views
Personalized web domain
Personalized email to add bugs
Webhooks
Custom Functions
Teams - custom user groups

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Disclaimer: The pricing details were last updated on 14/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zoho BugTracker Pricing

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Zoho BugTracker Reviews

User Rating

4.6/5 (Based on 183 Ratings)

Rating Distribution

Excellent
68.3%
Very Good
27.3%
Average
3.3%
Poor
1.1%
Terrible
0%

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Review Summary

Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

Pros

Userfriendly interface: Easy to navigate and understand, even for nontechnical users.
Comprehensive features: Includes all the essential features needed for effective bug tracking, such as issue tracking, project management, and collaboration tools.
Affordable pricing: Reasonably priced, making it a great value for small businesses and startups.
Cloudbased: Accessible from anywhere with an internet connection, allowing for remote work and collaboration.

Cons

Limited customization: Limited customization options, making it challenging to tailor the software to specific needs.
Steep learning curve: Can be challenging to learn and use for firsttime users, requiring some time to become proficient.
Occasional glitches: Occasional glitches and bugs have been reported, which can be frustrating for users.
Lack of integrations: Limited integrations with other software and tools, which can limit its functionality.

AI-Generated from the text of User Reviews

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