Apptentive

About Apptentive

Deep Dive with Clara AI

Apptentive is a mobile customer feedback platform that tracks consumer emotion changes and collects actionable input throughout the customer experience. The programme assists in obtaining crucial input throughout the mobile customer experience, takes rapid action to win back consumers, and engages fans on a large scale. It also aids in collecting real-time data across mobile channels and determines the components behind the feedback. Besides, it enables the analysis of app health, professional services, fan signals, and much more. It also helps with the proper routing of feedback to boost retention and create customer-centric choices. Apptentive receives key survey findings in minutes or days, with no technical assistance required. With its intelligent targeting, it also gives the proper instruments for taking action on altering emotion. Furthermore, the program's mobile-optimised surveys and accurate targeting based on in-app interactions are unrivalled in the mobile industry, allowing companies to close the loop on consumer feedback at scale.