ChatGen is a leading hybrid chatbot platform helping businesses convert site visitors to potential buyers. It offers exemplary services trusted by over 500 businesses, among which are PayPal. Eureka Forbes, The ELS Club, etc. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitates seamless visitor engagement on the website and are fully customizable to reflect user-wise brand needs.
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Deep Dive with Clara AI
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timePersistent Chat
Creating a subject-based group conversation that persists over timeKnowledge Database
Lets you have an access to all your past chat history and documentsCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Agent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffVideo Chat
Make conversations more personal with video calling between your agents and your visitorsOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineCall Me Option
Allows your visitors to speak to your agents directly over the phoneFree Trial
Available
Starter $79.00 $89.00 per month
Features
Business $149.00 $179.00 per month
Features
Business Pro $199.00 $249.00 per month
Features
Business Elite Custom
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 07/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about ChatGen Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
ChatGen's Introdu...
How ChatGen incre...
Dashboard
Analytics
FB Bot
Conversations
Leads
What is ChatGen used for?
ChatGen is Live Chat Software. ChatGen offers the following functionalities:
Learn more about ChatGen features.
What are the top alternatives for ChatGen?
Here`s a list of the best alternatives for ChatGen:
Does ChatGen provide API?
Yes, ChatGen provides API.
Vendor Details
Los Angeles, CaliforniaSocial Media Handles
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