Ignite ResponseTek

About Ignite ResponseTek

Deep Dive with Clara AI

Ignite ResponseTek is an enterprise Customer Experience Management SaaS solution that includes three modules: Voice of the Customer, Voice of the Employee and Listening Lab. Enable two-way exchange with customers that saves and retains at-risk customers in real time and empowers your employees to deliver exceptional customer experiences. Capture the voice of the customer on any device, in any language, at every touchpoint. Automatic analysis and reporting connect customer insights with every part of your business.

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Ignite ResponseTek Features

Show Feature Explanation

Appointment Management

Helps to manage patient-doctor appointments in an orderly manner

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Ignite ResponseTek Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Ignite ResponseTek Custom

Features

Customer experience
Demographic
Journey and behavior data to monitor
Voice of the customer
Voice of the employee
Listening lab

Start Free Trial

Disclaimer: The pricing details were last updated on 19/01/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Ignite ResponseTek Pricing