Lightspeed Retail

About Lightspeed Retail

Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $89.0.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

88%
Momentum

69%
Popularity

68%

Platforms Supported

Browser Based (Cloud)
Mobile App (iOS)
Desktop App (Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Lightspeed Retail Awards

# 7 Highly Rated POS Software
Q3 2021

# 3 Fastest Growing Software POS Software
Q3 2021

Lightspeed Retail Features

Show Feature Explanation

Show Missing Features

POS Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Touch Screen (Billing)

Allows making bills by simply touching the desktop or mobile POS screen

Returns Tracking

Helps to keep track of all the goods returned by customers

Retail Management

Helps in automating, managing, monitoring and handling all the aspects of a retail business

Restaurant POS

Comes with useful and attractive restaurant management features and facilitates automating restaurant operations

Pricing Management

Helps to provide better control over pricing and allows managing efficiently financial revenue & risk

Ordering Automation

Helps in automating the ordering system and supports online billing

Customer Account Profiles

Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience

Barcode Scanning

Helps in scanning the barcode in an automated and simple manner

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Sales Tracking

Helps to track sales systematically

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store

eCommerce

Facilitates buying and selling goods/services online using internet facility

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Layaway Management

Helps retailers offer their customers the option to buy products a little at a time or in increments.

Commission Management

Helps in managing and tracking the commission amounts and simplify as such calculations

Lightspeed Retail Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Basic $89.00 $109.00 per month

Based Upon Number of Locations and Register, the Pricing plans Varies

Features

Products
- Retail POS
- Registers - 1 Included
- Integrated Payments
- Inventory Management
- Access Supplier Catalogs
- Built-in Lightspeed eCommerce - Basic
Services
- Lightspeed Payments Card-Present Rate - 2.6%+ 10c
- Onboarding and Professional Service Options
- 24/7 Chat Support
- Lightspeed Capital - Flexible Repayment Terms

Core $149.00 $179.00 per month

Based Upon Number of Locations and Register, the Pricing plans Varies

Features

Products
- Retail POS
- Registers - 1 Included
- Integrated Payments
- Inventory Management
- Access Supplier Catalogs
- Built-in Lightspeed eCommerce
- In-Store and Online Loyalty
- Advanced Sales, Staff and Inventory Reports
- Accounting, ecommerce and Marketing Integrations
- Mobile Scanner POS App / Mobile Scanner App
Services
- Lightspeed Payments Card-Present Rate - 2.6%+ 10c
- Onboarding and Professional Service Options
- 24/7 Chat Support
- Lightspeed Capital - Flexible Repayment Terms

Plus $289.00 $339.00 per month

Based Upon Number of Locations and Register, the Pricing plans Varies

Features

Products
- Retail POS
- Registers - 1 Included
- Integrated Payments
- Inventory Management
- Access Supplier Catalogs
- Built-in Lightspeed eCommerce
- In-Store and Online Loyalty
- Advanced Sales, Staff and Inventory Reports
- Accounting, ecommerce and Marketing Integrations
- Mobile Scanner POS App / Mobile Scanner App
- Custom Reporting
- Integrated Forecasting
- API Access
- Workflows
- Custom User Roles
Services
- Lightspeed Payments Card-Present Rate - 2.6%+ 10c
- Onboarding and Professional Service Options
- 24/7 Chat Support
- 24/7 Phone Support
- Lightspeed Capital - Flexible Repayment Terms

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Lightspeed Retail Pricing

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Lightspeed Retail Reviews

User Rating

4.3/5 (Based on 565 Ratings)

Rating Distribution

Excellent
65.8%
Very Good
20%
Average
3.9%
Poor
1.8%
Terrible
8.5%

User Sentiments

Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service

Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality

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Review Summary

Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.

Pros

Unified commerce solution streamlines operations across multiple channels.
Robust reporting and analytics provide valuable insights for datadriven decisions.