Rainbow

About Rainbow

Deep Dive with Clara AI

Rainbow is a communication and collaboration platform by Alcatel-Lucent Enterprise that lets users manage contacts and leads. Rainbow unifies your team and connects all your communications on one platform for ease of communication and for improved productivity and efficiency. It lets users communicate with their teammates via one-on-one chats or invite people from outside your team to converse. Distance no longer becomes a problem as it is easier to connect with people through high quality calls from your desktop or mobile device. You are able to make the very best of communication, choosing from chat, call or video options. Users are able to work in their Rainbow provided Bubble where they can share files and discuss ideas with the rest of the team while enjoying the privacy you require. Rainbow also provides every user with 16GB storage space on the cloud, from which they are easily accessible and sharable. Another special feature of the Rainbow platform is that users can invite people from your team or outside your office network for meetings on the platform, that allows you to share documents, have confidential conversations – just like real office meeting – using the secure ALE cloud support. Rainbow can be used on any device and can be incorporated to pre-existing communications system by integrating the available APIs for various features easily.

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Pricing

Free Trial Not Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

72%
Momentum

61%
Popularity

63%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Rainbow Awards

# 20 Most Popular Software Collaboration Software
Q2 2023

Rainbow Features

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Collaboration Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Synchronous Editing

Allow users to edit the same document at the same time on a simultaneous basis

Group Calendars

Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc

Cooperative Writing

Allows multiple people work on creating or editing a document

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Brainstorming

Allows team members and others coming together to encourage new idea/solution generation within a group

Audio Video Conferencing

Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Discussion Boards

Provides a virtual discussion site where team members can interact through posted messages or by leaving comments

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Rainbow Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Essential Custom

Features

Apps for Computers (Web, Windows & macOS Desktop), Smartphones (Android, iPhone), Tablets (Android, iPad) and Android TV
Availability in more than 88 countries and 22 languages
Team collaboration (bubbles/folders)
- 5 folders
- 50 bubbles
- Group chat with 20 participants
Company and public channels (broadcast news): Follow
Unlimited search (people, bubbles, channels, messages, companies)
Member network, member groups, business contacts
Guest access
Conversation management
Persistent chat (1 on 1, group chat)
Presence information
Built-in voice and video calling, screen/app sharing: 1 on 1
File sharing, storage: 1 GB of storage
Call history
OmniPCX Enterprise, OXO Connect
Business phone control (with single call management)
Phone presence
Call logging
Region-based data residency
- Data Centers in EMEA (France, Germany), NA (Canada), APAC (Australia, China, Singapore) and CALA (Brazil)
Data encryption at rest and in transit (AES-256)
Single Sign-On (SSO)
Certified ISO/IEC 27001 Information Security Management Systems
Certified ISO/IEC 27017 Information Security Controls
Certified ISO/IEC 27018 Protection of Personally Identifiable Information
Certified Health Data Hosting (HDS) in France
EU General Data Protection Regulation (GDPR)
ISO/IEC 20000-1 Information Technology Service Management
Rainbow Help Center
Company administration and control: 1 administrator
Custom company logo, custom company banner

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Business Custom

For teams and businesses ready to make Rainbow the center for their projects and communications

Features

Includes features of Essential plan, plus
Team collaboration (bubbles/folders)
- 100 folders
- 200 bubbles
- Group chat with 100 participants
- Manage multiple organizers
- Schedule meetings
- Manage tags
Unlimited search (people, bubbles, channels, messages, companies) + Properties/tags
Recording (1 on 1 and conferences)
Ad-hoc web conferencing (add participants to a one-one-one call)
Click2Call connector for Google Chrome
Rainbow Telephony connector for Microsoft Teams
Calendar information
Microsoft Outlook plug-in
Rainbow Business Contact directory
Microsoft Office 365/Azure Active Directory (AD) - Public contact search
Any device (choose and control any phone)
VoIP calling (to PBX extensions, to public phone numbers)
Caller identification, user search via the PBX phone book
Second call management, 3-way call, call forwarding
Voicemail (visual interface, notifications, call)
Cloud PBX services
Company administration and control: Multiple administrators (up to 20)
Usage reporting
Company domain name management
User provisioning and deprovisioning: CSV file
Service Level Agreement (SLA) and Help desk: 24/7 support with 20 minutes first response time
Uptime: 99,9% guaranteed uptime SLA

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Enterprise Custom

Everything in Business with multi-party services, integrations and premium services to administrators

Features

Includes features of Business plan, plus
Team collaboration (bubbles/folders)
- 100 folders
- 500 bubbles
- Group chat with 300 participants
- Manage multiple organizers
- Schedule meetings
- Manage tags
Company and public channels (broadcast news): Create, Manage, Follow
Built-in voice and video calling, screen/app sharing: 120 participants
File sharing, storage: 20 GB of storage
Scheduled web conferencing (start a multi-party conference)
Remote desktop control
PSTN Dial-In
- . Allow Dial-In access to conference, up to 120 total participants
- Local dial-in numbers across 50+ countries
Microsoft Office 365/Azure Active Directory (AD) - Setup/configure the connector
OXE CCD agent (logOn/Off,withdraw,wrap-up)
Third-party CTI&Media Bridge (Cisco, NEC, Mitel, Asterisk)
- Phone control
- VoIP calling
Attendant Console: Voice attendant only
Single Sign-On (SSO): Administrate
User provisioning and deprovisioning: CSV file, Microsoft Azure AD

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Enterprise Dial-in Pack Custom

Everything in Enterprise with audio conferencing services at a fixed cost and unlimited use (dial-in numbers)

Features

Includes features of Enterprise plan, plus
Team collaboration (bubbles/folders)
- 100 folders
- 500 bubbles
- Group chat with 300 participants
- Manage multiple organizers
- Schedule meetings
- Manage tags
PSTN Dial-In: Fixed cost
- Allow Dial-In access to conference, up to 120 total participants
- Local dial-in numbers across 50+ countries
Attendant Console

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Disclaimer: The pricing details were last updated on 08/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Rainbow Pricing