RingCentral Engage Digital software is a platform used to connect with customers across the web, social media, and messaging apps. The software offers tools to automate conversations with best-in-class chatbot. Collaborate with teams and can send messages to the right agent based on message content and agent skill set. Gain insights with a drag-and-drop business intelligence dashboards.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageVideo Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timeKnowledge Database
Lets you have an access to all your past chat history and documentsCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Agent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffPersistent Chat
Creating a subject-based group conversation that persists over timeOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineCall Me Option
Allows your visitors to speak to your agents directly over the phoneFree Trial
Not available
RingCentral Engage Custom
Features
Disclaimer: The pricing details were last updated on 12/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about RingCentral Engage Digital Pricing
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Introducing RingC...
What is RingCentral Engage Digital used for?
RingCentral Engage Digital is Live Chat Software. RingCentral Engage Digital offers the following functionalities:
Learn more about RingCentral Engage Digital features.
What are the top alternatives for RingCentral Engage Digital?
Does RingCentral Engage Digital provide API?
Yes, RingCentral Engage Digital provides API.
Vendor Details
Belmont, CASocial Media Handles
Not available
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