MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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Deep Dive with Clara AIVicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageVideo Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timeKnowledge Database
Lets you have an access to all your past chat history and documentsAgent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffPersistent Chat
Creating a subject-based group conversation that persists over timeOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Call Me Option
Allows your visitors to speak to your agents directly over the phoneFree Trial
Available
Startup $14.14 $14.14 per month
$14.14 per Month billed Annually
$16.96 per Month billed Monthly
For 3 operators
Features
All the Plans includes these Features
Advanced $56.54 $56.54 per user / month
$56.54 per Operator per Month billed Annually
$67.85 per Operator per Month billed Monthly
Fits perfect for expending business
Features
Enterprise Custom
Especially suitable for large teams with special requirements
Features
Contact the vendor to get the latest pricing detail.
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 11/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Vicodo Pricing
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Vicodo used for?
Vicodo is Live Chat Software. Vicodo offers the following functionalities:
Learn more about Vicodo features.
What are the top alternatives for Vicodo?
Here`s a list of the best alternatives for Vicodo:
Does Vicodo provide API?
Yes, Vicodo provides API.
Vendor Details
Berlin, GermanySocial Media Handles
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