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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
Collaboration Software

4.7 989 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cisco Webex Teams logo
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Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday.com logo

monday.com

Project Management Software

4.5 6,812 user ratings

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Overview

Description Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more Webex Teams help speed up projects, build better relationships, and solve clients' business challenges whether they are on the go, at a desk or in a meeting room. It has several team collaboration tools such as Chat platform, online meet, whiteboard, scheduler, and file allotment. These help users keep moving forward and connect with other tools to make work-life simple for them. Starting a meeting can be quickly done, users can join from anywhere, and can switch devices smoothly if need be. The platform also provides a secure group messaging feature that lets users get the critical work done without checking their emails. All the messages are saved in the same space, which helps users keep track of the conversation even when they are not online. It also allows users to share files and screens as and when needed. Webex Teams also enables users to sketch on a whiteboard on their phones or other devices for quicker communication. Communication is fully encrypted and users can manage their encryption keys to have total control over what is shared. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $22.50. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    81%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    66%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    70%
  • Popularity
    97%
SaaSworthy Awards
Not Available
# 20 Fastest Growing # 19 Most Popular # 3 Most Worthy # 1 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 989 user ratings
4.6/5 351 user ratings
4.5/5 6,812 user ratings
Rating Distribution
  • Excellent

    76.6%
  • Very Good

    19.8%
  • Average

    1.8%
  • Poor

    0.8%
  • Terrible

    0.9%
  • Excellent

    66.7%
  • Very Good

    24.8%
  • Average

    7.1%
  • Poor

    0.6%
  • Terrible

    0.9%
  • Excellent

    66.3%
  • Very Good

    25.5%
  • Average

    4.2%
  • Poor

    1.5%
  • Terrible

    2.5%
User Sentiments

    Ease of Use, Efficient Email Management, Seamless Gmail Integration, Effective Team Collaboration

    Occasional Software Glitches, Mobile App Functionality, Limited Analytics Functionality, Inconsistent Automation

    User-Friendly Interface, High-Quality Video and Audio, Extensive Integrations, Robust Security Features

    Occasional Connectivity Issues, Mobile App Performance Issues, Lack of Background Customization, Limited Free Plan Features

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

Review Summary

Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

Overall, users find the product to be user-friendly and easy to navigate. It is praised for its collaboration features, such as video conferencing, file sharing, and instant messaging, which facilitate effective teamwork and communication. Additionally, the integration with other applications and tools is seen as a major advantage. However, some users have reported occasional technical glitches and stability issues that can hinder productivity. Furthermore, the pricing structure is considered to be on the higher end, which might be a deterrent for some organizations.

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $22.50. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Lite Others

Pro Others

Enterprise Others

Free Free

Suite Meet + Call Plan $22.50 $25.00 per month

Enterprise Plan Custom

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

 
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Vendor information

Company Details Located in: San Jose, California Founded in: 2011 Located in: San Jose, California Located in: New York, NY 10003 Founded in: 2012
Contact Details

Not available

https://hiverhq.com/

+1-888-469-3239

https://www.webex.com/team-collaboration.html

Not available

https://monday.com

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