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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact the officials directly through their website to know more about the pricing details. Read more | Servetel is a cloud-based telephonic service providing software company. The software ensures the stable and efficient connection between its customers and their business. With Servetel, users can generate virtual mobile numbers of their choice and run multiple missed call campaigns with them. This will connect them with more customers at no cost. The software comes with an interactive voice response (IVR) feature that allows its users to improve their customer engagement efficiently. Further, it has a voice broadcasting feature that allows users to convey their voice messages to the mass audience. One can easily record conversations with the customers for quality control, live monitoring and performance review with the software’s call recording feature. Users can forward business calls to any available destinations with Servetel’s call forwarding feature. The software also comes with a remote admin portal so that the company head can stay updated about every ongoing call between customers and agents. Users can keep track of the number of missed calls and received calls with the active SMS feature of the software. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
4 Features
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8 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Telax Custom |
Servetel Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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Not Available |
| Videos |
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| Company Details | Located in: Ontario, Canada | Located in: Gurugram, India Founded in: 2017 |
| Contact Details |
647-277-1000 |
1800-103-6989 |
| Social Media Handles |
Not available |
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