My Hotline

About My Hotline

My Hotline software is a Cloud Based Business Call Management System to automate business. The software offers customizable tools to record calls, automate routing to meet customer's needs. The Cloud Telephony Integrated CRM used to analyze the sales based on prospects. Generate detailed report to measure the customer’s purchase history.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

62%
Popularity

70%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

My Hotline Features

Show Feature Explanation

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

My Hotline Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Starter Others

₹999 per User per Month

Unlimited Calls* + 100 SMS/user

Features

User 2-5
IVR
Black/White List
Call Log
SMS Alerts
On Hold Music
Programable extensions
Multi agent login
Call forwarding
Email Notification
Voicemail
Extension Wise Report
Contact Management
Follow-up

Add on Solutions-Telephony Intigrated

Live Web Forms
Inventory Management
Quotation Management
Complaint Management
Product Management
Invoicing Management
AMC Management
Security Management
Business Process Management
Live Popup on Call
Email Integration
Appointment Management on CRM with IVR
SIP Calling
School Management
API
Name/Phone Number Masking

Business Others

₹1099 per User per Month

Unlimited Calls* + 200 SMS/user

Features

User 6-20
Includes features of Starter plan, plus
Multi level IVR
Analytic Reporting
Sticky agent
Live Call Monitor
Lead Management
Contact management
Follow-up Management
Reports Management
Users Management
SMS API Integration
Includes features of Add on Solutions-Telephony Intigrated

Enterprise Custom

Unlimited Calls* + SMS/user

Features

User 21+
Includes features of Business plan, plus
Auto Dialer
Sip Calling
Direct Extensions
Multilanguage IVR
Time base Routing
Call Center Solution
On-Site Dedicated Communication System
Out Call Solution
PRI integration
Includes features of Add on Solutions-Telephony Intigrated

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Disclaimer: The pricing details were last updated on 02/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about My Hotline Pricing