Freshservice Pricing: Cost and Pricing plans

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An IT project management software

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Free Trial Available
Starts at $19.0. Offers Custom plan.

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Overview
Pricing
Alternatives
Reviews
Articles
Videos
Screenshots
More
- FAQ
- Contact
- Customers
- Integrations
- Related
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Freshservice Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Starter $19.00 $29.00 per user / month

For getting started

Features

Workspaces
Incident Management
Knowledge Base
Self Service Portal
Workflow Automator
Orchestration
ServiceBot on Microsoft Teams and Slack
Access Controls
Analytics Starter
Multiple Portal Languages
Custom SSL
Marketplace Apps
Mobile Apps
1000 Orchestration transactions/mo/account

Growth $49.00 $59.00 per user / month

For growing businesses

Features

Includes features of Starter plan, plus
Service Catalog
Asset Management - Includes 100 managed assets
Purchase Order Management
Employee Onboarding
On-call Management
Portal Customization
MSP Mode
Multiple SLA Management
Business Rules
Approval Workflows
Business Hours
Cloud Management
2000 Orchestration transactions/mo/account

Pro $99.00 $119.00 per user / month

ITSM + ITOM + Project Management for large organizations

Features

Includes features of Growth plan, plus
Problem Management
Change Management
Release Management
Project Management
Software License Management
Contract Management
Major Incident Management
Status Page
Alert Management
Service Health Monitoring
Analytics Pro
Team Dashboards
IP Range Restrictions
5000 Orchestration transactions/mo/account
Workload Management
Custom Objects

Enterprise Custom

Service management solution for enterprises

Features

Includes features of Pro plan, plus
Freddy AI Agent [Beta] ServiceBot With Virtual Agent on Microsoft Teams and Slack
Sandbox
Audit Logs
20,000 Orchestration transactions/mo/account

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 10/01/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Freshservice FAQs

How much does Freshservice cost?

The pricing for Freshservice starts at $19.0 per user per month. Freshservice has 3 different plans:

Starter at $19.00 per user per month.
Growth at $49.00 per user per month.
Pro at $99.00 per user per month.

Freshservice also offers a custom plan based on the customer's request.

Learn more about Freshservice pricing.

Does Freshservice offer a free plan?

No, Freshservice does not offer a free plan.

Learn more about Freshservice pricing.

Compare Freshservice Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Freshservice	19	per month	per user		Freshservice Pricing
Jira Service Desk	10	-	-	+	Jira Service Desk Pricing
ManageEngine ServiceDesk Plus	-	-	-	+	ManageEngine ServiceDesk Plus Pricing
Halo Service Desk	40	per month	per user	+	Halo Service Desk Pricing
HaloITSM	-	-	-	+	HaloITSM Pricing
Freshdesk	15	per month	-	+	Freshdesk Pricing
HelpDesk	29	per month	per user	+	HelpDesk Pricing
TOPdesk	-	-	-	+	TOPdesk Pricing
Jira	70.83	per month	-	+	Jira Pricing
Scopedesk	79	per month	-	+	Scopedesk Pricing

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