raychat

About raychat

raychat software is a Live Chat Software used to optimize customer's behavior. Customize the chat widget with brand, logo, and more. Engage your audience with messages and schedule agents to assist them. Generate Leads to measure the performance of your team. It integrates with Drupal, Joomla, and more. Small, Medium and Large companies make use of the software.

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Pricing

Free Trial Available
Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

65%
Popularity

79%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

raychat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

raychat Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Free Free

Free forever with limited features

Features

Monthly 100 charge Conversation
Android app
IOS app
Windows application
Web application
Ability to respond by telegram
Customize the chat widget
Conversation with users
Change operator status
Archive 7 days of conversation

Professional Others

Thousand Tomans ۳۷ per Month

Features

Includes features of Free plan, plus
Per month 500 charge initial conversation
Send smart messages
Unlimited conversation archive
Momentum monitoring of visitors
Professional statistics of operators
Remove Wright logo from widget
Our conversation between the operators
Transfer conversation between operators
Ready answers
Define working times
Ability to use APIs
Add user to spam list

Commercial Others

Thousand Tomans ۱۲۲ per Month

Features

Includes features of Professional plan, plus
Customize the corporate logo in the widget
Professional Operator Statistics + csv output
Csv output from user information
Send unlimited smart messages
Ability to upload files up to 30 MB
Transfer conversation between operators
Support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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