Roojoom

About Roojoom

Deep Dive with Clara AI

Roojoom is an AI-based personal journey orchestration platform that can be used to drive customer-centric journeys towards pre-scheduled business goals, from start till end. Its integrated feature list comes loaded with an AI-based customer journey scheduler, continuous monitoring tools, omnichannel multi-session journeys and coding-free automated UX metrics. Further, Roojoom’s journey orchestration AI is capable of providing relevant solutions to specific optimisation challenges, especially of great help for non-developers and non-technicians alike. Telco/TV, insurance, SaaS and financial institutes depend on the particular to get their day to day tasks streamlined with ease. Available functionalities are survey-based input collection, technical issue resolution, customer behaviour based cross-sell, coverage upselling, enhanced social advocacy, survey feedback collection, product training, account sign-up and set up promotions. Further, Customer Engagement, billing issue monitoring, customer onboarding, service utilisation, digital adoption, renewal, home move, employee enablement, upsell and cross-sell are some of the dedicated use cases of the software.