Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Live Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineQueue Management (Calls)
Allows you to control call queues and distributes call equallyIVR Support
Interactive voice recognition routes the caller to the right agentAuto Call Recording
Automatically records all the ongoing calls.Call Monitoring
Allows you listen to all inbound and outbound calls.Outbound Call Center
Allows your agent to make outgoing callsInbound Call Center
Allows you to receive an incoming call from customersConcurrency Support
Allows you to manage multiple calls concurrentlyProgressive Dialer
Auto dials and connects agents to calls answered by live personsPredictive Dialer
Automatically dials to list of phone numbersFree Trial
Not available
CONTACT $37.95 $40.95 per user / month
For 10-99 users, pricing varies based on number of users
Features
PLUS $40.95 $43.95 per user / month
For 10-99 users, pricing varies based on number of users
Features
ULTIMATE $43.95 $46.95 per user / month
For 10-99 users, pricing varies based on number of users
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 24/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about ULTATEL Pricing
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Differenti...
Ensure Satisfacti...
What is ULTATEL used for?
ULTATEL is Call Center Software. ULTATEL offers the following functionalities:
Learn more about ULTATEL features.
What are the top alternatives for ULTATEL?
Does ULTATEL provide API?
No, ULTATEL does not provide API.
Vendor Details
Herndon, Virginia Founded : 2016Social Media Handles
Not available
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