74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Transforming Customer Support with Seamless Automation and Precision
Zupport AI transforms customer support for SaaS companies by seamlessly integrating live chat with automatic issue resolution. The platform efficiently addresses common queries, reports bugs, and identifies similar issues while escalating complex matters to human agents when necessary. By utilizing their knowledge base, help center, and documentation, Zupport delivers precise answers, ensuring 24/7 support even in their absence. If an issue persists, the AI promptly escalates it to a human agent, ensuring no problem remains unresolved. Zupport enriches bug reports with detailed user data, such as console errors, failed HTTP requests, and device/browser specifics, making problem-solving more effective. With automated follow-ups and escalation protocols, Zupport guarantees an exceptional customer support experience, turning satisfied customers into their best advocates.
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Deep Dive with Clara AIPricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Knowledge Database
Lets you have an access to all your past chat history and documentsCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageVideo Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickShortcut Messages
Create shortcuts for the commonly used replies in order to save timePersistent Chat
Creating a subject-based group conversation that persists over timeOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineCall Me Option
Allows your visitors to speak to your agents directly over the phoneAgent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffFree Trial
Not available
Starter $29.00 $29.00 per user / month
Features
Professional $59.00 $59.00 per user / month
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 16/09/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Zupport AI Pricing
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zupport AI used for?
Zupport AI is Live Chat Software. Zupport AI offers the following functionalities:
Learn more about Zupport AI features.
What are the top alternatives for Zupport AI?
Here`s a list of the best alternatives for Zupport AI:
Does Zupport AI provide API?
No, Zupport AI does not provide API.
Vendor Details
London, United KingdomSocial Media Handles
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