MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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Deep Dive with Clara AIPhonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Inbound Call Center
Allows you to receive an incoming call from customersConcurrency Support
Allows you to manage multiple calls concurrentlyQueue Management (Calls)
Allows you to control call queues and distributes call equallyIVR Support
Interactive voice recognition routes the caller to the right agentAuto Call Recording
Automatically records all the ongoing calls.Call Monitoring
Allows you listen to all inbound and outbound calls.Outbound Call Center
Allows your agent to make outgoing callsLive Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineProgressive Dialer
Auto dials and connects agents to calls answered by live personsPredictive Dialer
Automatically dials to list of phone numbersFree Trial
Not available
Disclaimer: The pricing details were last updated on 27/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Phonon Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Phonon.io
Phonon welcomes i...
What is Phonon used for?
Phonon is Call Center Software. Phonon offers the following functionalities:
Learn more about Phonon features.
What are the top alternatives for Phonon?
Here`s a list of the best alternatives for Phonon:
Does Phonon provide API?
Yes, Phonon provides API.
Vendor Details
Vadodara, IndiaSocial Media Handles
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