Zoho Assist Pricing: Cost and Pricing plans

Zoho Assist Pricing

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Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Insights for Remote Access Software

The Average Cost of a basic Remote Access Software plan is $17 per month.
Zoho Assist pricing starts at $10/month, which is 41% lower than similar services.
56% of Remote Access Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 39% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Free Free

Features

1 Remote Support Technician
5 Unattended Computers
Instant Chat
Desktop App
UAC Compatible
Clipboard Sharing
Mac Support
User Management
Zoho Desk Integration
Zoho SalesIQ Integration
Organization Roles
1 Concurrent Session

Standard (Remote Support) $10.00 $12.00 per user / month

1 technician

Features

Includes features of Free plan, plus
File Transfer
Multi-Monitor Navigation
Reboot and Reconnect
Session Transfer
Import Google Contacts
Custom Report
Screen Capture
Zendesk Integration
Voice Chat
Remote Audio
2 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.

Professional (Remote Support) $15.00 $18.00 per user / month

1 technician

Features

Includes features of Standard plan, plus
Mobile Device Support
Schedule Sessions
Screen Sharing
Session Notes
Custom Email Templates
Rebranding
Advanced Reports
4 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.

Enterprise (Remote Support) $24.00 $28.00 per user / month

1 technician

Features

Includes features of Professional plan, plus
Departments
Session Recording
Service Queue
Session Audit
Remote Printing
Remote Script Execution (New)
Video Chat
Contacts Management
Annotation
Customer Widget
Custom Domain Mapping
Diagnostic tools
Post Session Re-direction
Billing
Webhooks
Scheduled Reports
Survey (New)
6 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.
Enterprise Add-on:
- Gain access to our premium technical support assistance 24 hours a day, 5 days a week (Monday through Friday), via live chat or email.

Standard (Unattended Access) $10.00 $12.00 per user / month

25 unattended computers

(Unlimited Technicians)

Features

Includes features of Free plan, plus
Computer Grouping
Group permissions
Bulk Deployment
Wake on LAN
File Transfer
Remote Power Options
Session Confirmation
Multi-Monitor Navigation
Custom Reports
Custom Email Templates
Mobile Apps for the Technician
Screen Capture
Voice Chat

Professional (Unattended Access) $15.00 $18.00 per user / month

25 unattended computers

(Unlimited Technicians)

Features

Includes features of Standard plan, plus
Session Recording
Remote Print
Remote Script Execution (New)
Annotation
Diagnostic Tools
Video Chat
Departments
Rebranding
Bulk Deployment via Distributor
Custom Domain Mapping
Mobile devices and IoT devices support
Advanced Reports
Billing
Webhooks
Scheduled Reports
Survey (New)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/08/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho Assist FAQs

How much does Zoho Assist cost?

The pricing for Zoho Assist starts at $10.0 per user per month. Zoho Assist has 5 different plans:

Standard (Remote Support) at $10.00 per user per month.
Standard (Unattended Access) at $10.00 per user per month.
Professional (Remote Support) at $15.00 per user per month.
Professional (Unattended Access) at $15.00 per user per month.
Enterprise (Remote Support) at $24.00 per user per month.

Zoho Assist also offers a Free Plan with limited features.

Learn more about Zoho Assist pricing.

Does Zoho Assist offer a free plan?

Yes, Zoho Assist offers a free plan.

Learn more about Zoho Assist pricing.

Compare Zoho Assist Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Zoho Assist	10	per month	per user		Zoho Assist Pricing
Splashtop Remote Support	25	per month	-	+	Splashtop Remote Support Pricing
Splashtop Business Access	4.54	per month	per user	+	Splashtop Business Access Pricing
TeamViewer	-	-	-	+	TeamViewer Pricing
AnyDesk	22.9	per month	-	+	AnyDesk Pricing
RemotePC	22.12	per year	-	+	RemotePC Pricing
ScreenMeet	-	-	-	-	ScreenMeet Pricing
GoToMyPC	35	per month	per user	+	GoToMyPC Pricing
VNC Connect	-	-	-	+	VNC Connect Pricing
Dualmon Remote Access	49	per year	-	+	Dualmon Remote Access Pricing

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Zoho Assist Features

Show Feature Explanation

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.