90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Improve customer happiness by streamlining your support operations
Free Trial
Available
No Credit Card Required, Get Started for Free
The Average Cost of a basic Help Desk Software plan is $19 per month.
BoldDesk pricing starts at $12/month, which is 37% lower than similar services.
69% of Help Desk Software offer a Free Trial , while 20% offer a Freemium Model .
Scale (Agent Based) $12.00 $18.00 per month
$144 Billed Yearly
$12 Per Agent Per Month Billed Yearly
Features
Growth (Agent Based) $25.00 $35.00 per month
$300 Billed Yearly
$25 Per Agent Per Month Billed Yearly
Features
Enterprise (Agent Based) $39.00 $49.00 per month
$468 Billed Yearly
$39 Per Agent Per Month Billed Yearly
Features
Scale (Team-Based) $49.00 $99.00 per month
Includes 10 Agents
Features
Momentum (Team-Based) $129.00 $249.00 per month
Includes 10 Agents
Features
Enterprise (Team-Based) $199.00 $349.00 per month
Includes 10 Agents
Features
Essential (Unlimited Agents) $799.00 $999.00 per month
$9,588 Billed Yearly
Features
Pro (Unlimited Agents) $1,499.00 $1,874.00 per month
For Help Desk - $1874 Per Flat Fee Per Month
For Help Desk - $17,988 Billed Yearly
For Help Desk & Live Chat - $2499 Per Flat Fee Per Month
For Help Desk & Live Chat - $23,988 Billed Yearly
Features
Business (Unlimited Agents) Custom
Features
Screenshots of Vendor Pricing Page
How much does BoldDesk cost?
The pricing for BoldDesk starts at $12.0 per month. BoldDesk has 8 different plans:
BoldDesk also offers a custom plan based on the customer's request.
Learn more about BoldDesk pricing.
Does BoldDesk offer a free plan?
No, BoldDesk does not offer a free plan.
Learn more about BoldDesk pricing.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
BoldDesk
|
12 | per month | - | BoldDesk Pricing | |
HelpDesk
|
29 | per month | per user | HelpDesk Pricing | |
Freshdesk
|
15 | per month | - | Freshdesk Pricing | |
ReadyDesk
|
9 | per month | per user | ReadyDesk Pricing | |
Zendesk Support Suite
|
19 | per month | per user | Zendesk Support Suite Pricing | |
Deskero
|
9 | per month | - | Deskero Pricing | |
AzureDesk
|
33 | per month | per user | AzureDesk Pricing | |
EngageBay Helpdesk System
|
- | - | - | EngageBay Helpdesk System Pricing | |
Desky
|
4.5 | per month | - | Desky Pricing | |
eStreamDesk
|
29 | per month | - | eStreamDesk Pricing |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
Incident Management
Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in futureSocial Media Integration
Enables integrating the software with social media for better reach and coverageMulti-Channel Communication
Helps in receiving queries and offering help through multiple channelsMacros (Templated Responses)
It helps to store, create, and send pre-written responses to maintain the flow of the conversation.Document Storage
Helps in storing the documents electronically and in a systematic wayCustomizable Branding
This feature enables the customization of brand marketing to meet specific requirements and preferences.Ticket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedSurveys & Feedback
Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedbackKnown Issue Management
Helps to tackle and to manage familiar issues or routine challengesKnowledge Base
Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.Contract (SLA Management)
Helps to manage, automating and organizing important aspects concerning a service-level agreementCommunity Forums
Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the companyAutomated Routing
It helps in automatically directing queries and data to the appropriate agent.Alerts (Escalation)
Helps to route critical tickets to the boss or in-house experts and alerting against them when such comeSelf Service Portal
Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functionsLive Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineConcurrent Calling
Allows to place more calls simultaneously without reducing call quality.
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