86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Personalized customer support solution
Free Trial
Available
The Average Cost of a basic Help Desk Software plan is $19 per month.
69% of Help Desk Software offer a Free Trial , while 20% offer a Freemium Model .
Suite Team $55.00 $69.00 per user / month
Features
Suite Growth $89.00 $115.00 per user / month
Features
Suite Professional $115.00 $149.00 per user / month
Features
Suite Enterprise Custom
Features:
Suite Enterprise Plus Custom
A comprehensive solution that meets all enterprise needs.
Features
Support Team $19.00 $19.00 per user / month
Deliver faster support by consolidating customer issues all in one place with conversation history and out-of-the-box reporting.
Features
Support Professional $55.00 $55.00 per user / month
Improve customer satisfaction with automated customer feedback and internal customer service benchmarks.
Features
Support Enterprise $115.00 $115.00 per user / month
Scale support with ease and optimize agent workflows with skills-based ticket routing and custom roles and permissions.
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 10/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
How much does Zendesk Support Suite cost?
The pricing for Zendesk Support Suite starts at $19.0 per user per month. Zendesk Support Suite has 6 different plans:
Zendesk Support Suite also offers a custom plan based on the customer's request.
Learn more about Zendesk Support Suite pricing.
Does Zendesk Support Suite offer a free plan?
No, Zendesk Support Suite does not offer a free plan.
Learn more about Zendesk Support Suite pricing.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
Zendesk Support Suite
|
19 | per month | per user | Zendesk Support Suite Pricing | |
HelpDesk
|
29 | per month | per user | HelpDesk Pricing | |
ReadyDesk
|
9 | per month | per user | ReadyDesk Pricing | |
Zoho Desk
|
7 | per month | per user | Zoho Desk Pricing | |
AzureDesk
|
33 | per month | per user | AzureDesk Pricing | |
Freshdesk
|
15 | per month | - | Freshdesk Pricing | |
BoldDesk
|
12 | per month | - | BoldDesk Pricing | |
Support Hub
|
19 | per month | - | Support Hub Pricing | |
Zendesk Talk
|
9 | per month | per user | Zendesk Talk Pricing | |
Spiceworks Help Desk
|
- | - | - | Spiceworks Help Desk Pricing |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresStandard Features
Incident Management
Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in futureSocial Media Integration
Enables integrating the software with social media for better reach and coverageMulti-Channel Communication
Helps in receiving queries and offering help through multiple channelsMacros (Templated Responses)
It helps to store, create, and send pre-written responses to maintain the flow of the conversation.Document Storage
Helps in storing the documents electronically and in a systematic wayCustomizable Branding
This feature enables the customization of brand marketing to meet specific requirements and preferences.Ticket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedSurveys & Feedback
Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedbackKnown Issue Management
Helps to tackle and to manage familiar issues or routine challengesKnowledge Base
Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.Contract (SLA Management)
Helps to manage, automating and organizing important aspects concerning a service-level agreementCommunity Forums
Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the companyAutomated Routing
It helps in automatically directing queries and data to the appropriate agent.Alerts (Escalation)
Helps to route critical tickets to the boss or in-house experts and alerting against them when such comeSelf Service Portal
Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functionsLive Chat
Allows you to instantly communicate with your customers and/or exchange chat messages onlineConcurrent Calling
Allows to place more calls simultaneously without reducing call quality.
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